Please read the following carefully before submitting a cancellation request

1. General Cancellation:

• Clients have the right to cancel their VPS (Virtual Private Server) order at any time before the order validation process is completed.
• If the order has not been validated yet, clients are eligible for a full refund upon cancellation.

2. Order Validation Period:

• Clients may cancel their order within 24 hours after the validation process is completed.
• In this case, a full refund will be issued to the client.

3. Refund Process:

• Refunds for cancelled orders will be processed using the original payment method.
• It may take a certain period for the refunded amount to reflect in the client's account, depending on the payment processor.

4. Contacting Support:

• To initiate the cancellation process, clients are required to contact our support team through the designated channels mentioned on our website.
• Clients should provide necessary information, such as order details, to expedite the cancellation process.

5. Exceptions:

• The cancellation policy outlined above is applicable only if the client's VPS service has not been actively used or violated any terms of service during the specified period.

6. Changes to Cancellation Policy:

• We reserve the right to update or modify the cancellation policy without prior notice. Any changes will be effective immediately upon posting on our website.

7. Client Responsibility:

• Clients are responsible for understanding and abiding by the cancellation policy outlined in these Terms of Service.
• Failure to comply with the cancellation policy may result in forfeiture of refund rights.

By continuing with the purchase of our VPS services, clients acknowledge and agree to abide by the terms and conditions outlined in this cancellation policy.